ITIL® 4: Change enablement practice (Buch - EN)

This document provides practical guidance for the Change enablement practice. It is split into seven main sections, covering:

• general information about the practice
• the practice’s processes and activities and their roles in the service value chain
• the organizations and people involved in the practice
• the information and technology supporting the practice
• considerations for partners and suppliers for the practice
• information on assessing and developing the capability of the practice
• recommendations for succeeding in the practice.

Publisher: PeopleCert
Author: Axelos
Language: English (UK)
Type: Book
ISBN: 978-9925-34-366-9