ITIL® 4: Problem Management practice (Buch - EN)
59,00 EUR
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This document provides practical guidance for the Problem Management practice. It is split into seven main sections, covering:
- general information about the practice
- the practice’s processes and activities and their roles in the service value chain
- the organizations and people involved in the practice
- the information and technology supporting the practice
- considerations for partners and suppliers for the practice
- information on assessing and developing the capability of the practice
- recommendations for succeeding in the practice.
Publisher: PeopleCert
Author: Axelos
Language: English (UK)
Type: Book
ISBN: 978-9925-342-75-4