ITIL® 4: Relationship management practice (Buch - EN)
59,00 EUR
Lieferzeit: 10 Werktage
This document provides practical guidance for the Relationship management. It is split into seven main sections, covering:
● general information about the practice
● the practice’s processes and activities and their roles in the service value chain
● the organizations and people involved in the practice
● the information and technology supporting the practice
● considerations for partners and suppliers for the practice
● information on assessing and developing the capability of the practice
● recommendations for succeeding in the practice.
Publisher: Peoplecert
Author: Axelos
Language: English (UK)
Type: Book
ISBN: 978-9925-34-515-1